Costco’s programmes offer a wide array of travel packages including a selection of in their words, the world’s most popular vacation destinations, hotels, resorts and cruise lines, rental companies, theme park vacations, and escorted vacations. (www.costotravel.com) For customers who travel widely, the perks on offer like online booking services and packages inclusive of tax are also hard to ignore.
That said, the management responsibilities to cope with the increased scope of operation and product packages is great hence the need for a well trained and innovative management team to meet these demands. First there needs to be a C.E.O (chief executive officer) reporting directly to the chairman and in charge of all the company’s operations his/ her main duty being a chiefly to implement resolutions passed by board members in line with the company objectives. A C.O.O (chief operations officer) responsible for interdepartmental operations especially those concerning key areas like sales, marketing and advertising and reporting directly to the chief executive officer. To conclude the top management will be the C.F.O (chief financial officer) who will be responsible for compiling and reviewing financial data of the company chiefly through drawing up budgets, monitoring costs and reporting performance.
Closely following the top management will be the individual department heads, the company secretary or legal counsel, a services manager, a project development manager, a planning and performance manager and a commercial manager to supervise the other streams of business the company is involved in.
It must however be borne in mind that the above team will not deliver if it does not adhere to the tenets of management which include: